Data Privacy Policy

By clicking on the button below, you can call up our data protection notice and edit your data protection settings there.

The protection of your personal data is a top priority for us. As a consequence, we handle your data exclusively in strict compliance with data privacy laws (DSGVO, TKG 2003). In the following data privacy policy, we inform you about the most important aspects of how data is handled within the framework of our website.

If you have transmitted your personally identifiable information through this website or by email, such information will only be used in order to conduct correspondence with you as well as for those purposes for which you provided that information. We assure you that your personally identifiable information will not be shared with third parties unless the law requires us to do so.

The data you have provided will only be stored for 6 months or until such point as the purpose for which it was shared has been achieved. Insofar as the law requires that data be stored for a specific period of time, we will comply with such legal provisions. Should you no longer agree to our storing your personally identifiable data, pursuant to your request we will delete such data. If your personal data has changed in the meantime, we will correct that data based upon the information you provide us.

For security reasons and in order to protect transmission of confidential content, such as inquiries which are sent to us using the contact form, this site uses SSL encryption. You will be able to recognize the secure connection when the URL in your browser changes from "http://" to "https://", also generally accompanied by a green padlock symbol in your browser toolbar. When SSL encryption is activated, the data you share with us cannot be read or stolen by third parties.

You have the right, at any time and at no cost, to receive information about your personally identifiable data stored by us, about the source and recipient, the purpose for which it was collected, as well as to demand the correction, blockage or deletion of such data.

If you think that the processing of your data violates the data protection law or your data protection claims have otherwise been violated, you can complain to the relevant supervisory authority. In Austria this is the „Datenschutzbehörde“ (data protection authority).

If you have questions on the topic of “your personally identifiable data”, you may contact us at any time as follows:

Antonia Kørup-Kohlmayr
khlmyrflsnhfcm
Kreuzmoosstraße 88
5542 Flachau

A cookie is a small file consisting of letters and numbers, containing information that is downloaded to your device whenever you open a webpage with the aid of your browser. It does not cause any damage. In order to get optimal use out of the website and benefit from certain personalized functions, it is necessary to accept cookies on your computer, tablet or smartphone. Such cookies enable us to recognize your browser the next time you pay us a visit. However, if you do not wish this to happen automatically, you can change the settings in your browser so that you are informed on each occasion and can accept the cookies, or not, on a case-by-case basis.

However, you should be aware that, by deactivating cookies, this may reduce the functionality of our website.

Cookies make it possible to differentiate you from other users. This helps to make surfing this website more pleasant for visitors and to improve the website itself. When you reopen pages you have already visited several times in the past, cookies will also help improve your user experience. Assuming that you use the same device and the same browser as before, these cookies tell us how you use our pages and may potentially make the content displayed more relevant to your personal interests and needs.

Most of the cookies we use are so-called “session cookies”. At the end of your visit, they are automatically deleted. Visit data that must remain permanently available during a session includes form data, which allows us to redisplay such data if information has been entered erroneously. However, this will also be deleted once the form is submitted. The cookies used on our website do not collect any information with which we can personally identify you.

By activating the "Use all functions" option in the data protection settings that were offered when you accessed our website, you have already consented to the use of cookies when using this website.

You can prevent cookies by changing your privacy settings for this website. To do this, use the button at the top of this page to call up your data protection settings and click on "Use without external services". This will deactivate all cookies for this website.

The provider of our website automatically stores information in so-called server log files for certain services on the server on which our website is hosted. All log files are rotated daily, the logs from the previous day are archived and are then available for the specified retention time. However, these are purely internal log files to which we as the customer have no access. This data is not merged with personal data sources.

Web server log file
Contains: Domain, IP, requests, user agent, timestamp, status code
Retention time: 3 days

FTP log file
Contains: FTP User, IP, Downloaded / Uploaded files
Retention time: 24 hours

Email log file
Contains: metadata (sender, receiver, time, IP, size)
Retention time: 3 days

The plug-in we use from Google is based on a 2-click system. When you open a website, only a placeholder is loaded for YouTube videos and no actual connection is made automatically to YouTube itself. This connection is only initiated when you click on the appropriate button to view the video. In order to enable you to view the video, the website uses a plug-in from the Google-owned service YouTube. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you are also logged into your YouTube account while visiting our website, whenever you play a video you also allow YouTube to associate your surfing behaviors with your personal profile. However, you can prevent this from happening by logging out of your YouTube account beforehand.

When you view the video, a connection is made to the servers of YouTube. This simultaneously informs the YouTube server which of our pages you are visiting and have already visited.

Further information about how user data is used as well as the data privacy policy can be found on the pertinent webpages of Google.

We integrate the maps of the work “OpenStreetMap” https://www.openstreetmap.org, which are offered on the basis of the Open Data Commons Open Database license (ODbL) by the OpenStreetMap Foundation (OSMF). Data protection declaration of the OSMF

As far as we know, the data of the users are used by OpenStreetMap exclusively for the purpose of displaying the map functions and temporarily storing the selected settings. This data may include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually carried out as part of the settings of their mobile devices).

The Google Tag Manager is a system that controls which and when tags (scripts) are executed on the website.

This can be e.g. Google Analytics, which the Google Tag Manager can use to generate statistics on user behavior on the website. The Google Tag Manager works with tags and triggers.

Tags are pieces of code, such as HTML or JavaScript, that are used on the website for analysis or marketing purposes. This can be a social media plugin, a tracking pixel or something similar. Such tags and scripts can set cookies to collect data.

However, Google Tag Manager does not access this data and does not set any cookies itself. If cookies have been deactivated via the data protection settings, this also applies to those cookies that were implemented via tags with the Google Tag Manager.

Find more information about the handling of user data in Google's privacy policy: https://policies.google.com/privacy?hl=en&gl=en

To measure our conversion rates, our website uses the visitor activity pixel of Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyse the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.

For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.

The use of Facebook Pixel is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in effective advertising campaigns, which also include social media. In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/

You have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you first have to log into Facebook.

If you do not have a Facebook account, you can deactivate any userbased advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: https://www.youronlinechoices.com/de/praferenzmanagement/

On our website, data is collected and saved using the technologies of Bing Ads from which usage profiles are created using pseudonyms. This is a service of the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

This service enables us to track the activities of users on our website if they accessed our website via advertisements from Bing Ads. If you access our website via an advertisement of this nature, a cookie is set on your computer. A Bing UET tag is integrated on our website. This is a code which, in combination with the cookie, saves some non-personal data about the usage of the website. This includes, among other things, the time spent on the website, which areas of the website were opened and via which advertisement the users accessed the website. No information about your identity is collected.

The information collected is transmitted to Microsoft servers in the USA and is there stored for a period of at most 180 days. You can prevent the collection of the data generated by the cookie and related to your use of the website and the processing of this data by deactivating cookies via the data protection settings on the website. This could possibly lead to a restricted functionality of the website.

Furthermore, Microsoft can possibly track your usage behavior across several of your electronic devices using so-called Cross-Device Tracking and is thereby able to display personalized advertising on or in Microsoft web pages and apps. You can deactivate this behavior under: http://choice.microsoft.com/de-de/opt-out.

Further information about the analysis services of Bing can be found on the Bing Ads website: https://help.ads.microsoft.com/#apex/3/en/53056/2
Further information about data protection at Microsoft and Bing can be found in Microsoft’s data protection provisions: https://privacy.microsoft.com/en-us/privacystatement

Our website uses the remarketing or “similar target groups” function by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). This function serves to analyse visitor behaviour and visitor interests.

Google uses cookies to analyse website use, forming the basis for producing interest-related adverts. Cookies allow for the recording of website visits as well as anonymised data on the use of the website. The personal data of website visitors is not saved. If you then visit another website in the Google display network you will then be shown adverts which are more likely to take previous areas of product and information interest into account.

Your data may also be transmitted to the USA. Transmission of data to the USA is covered by an adequacy decision by the European Commission. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in addressing visitors to the website with targeted marketing by displaying personalised interest-related adverts when they visit other websites in the Google display network.

You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR by contacting us, for reasons relating to your personal situation. For this purpose you can permanently deactivate the use of cookies by following the link below and downloading and installing the plug-in: https://support.google.com/ads/answer/7395996?hl=en

Alternatively, you can deactivate the use of cookies by third parties by calling up the Network Advertising Initiative deactivation page at: https://www.networkadvertising.org/choices/ and following the opt-out instructions.

You can find more detailed information on Google remarketing as well as the associated data protection declaration at: https://www.google.com/privacy/ads/

If you wish to subscribe to the newsletter offered on our website, we require you to provide us with an email address along with information that allows us to verify that you are indeed the owner of the email address provided and that you consent to receipt of the newsletter. In order to provide you with customized content, we collect and process information which you share with us voluntarily, including your interests, birthday, postcode and town of residence.

By clicking on the registration link, you agree to the processing of your personally identifiable information (such as: first name, last name, email address) by us as the data privacy officer, for the purposes of sending you an email newsletter on the basis of your expressed permission, until such time as said permission is revoked.

In order to guarantee that you do indeed consent to our sending you the newsletter, we use the so-called double opt-in process. This involves adding a potential recipient to a temporary mail server. An email is then sent to the user, giving the user an opportunity to express their legal consent to receipt of newsletters. Only when this confirmation has been provided will the user’s email address be actively added to our newsletter server.

We use this information exclusively in order to regularly send out the information you have requested or in order to keep you up-to-date with our very latest offers.

Your consent to the storage of information, your email address as well as use thereof in order to send a newsletter may be revoked at any time, for example by using the “unsubscribe” link contained in the newsletter itself or by using the unsubscribe form on our website.

In order to send you a newsletter, we use special newsletter software. This also involves sending your data to the operator of the newsletter software company, where your registration and/or cancellation including the date and time of day are recorded. Of course, this occurs subject to stringent controls designed to protect your personal privacy. This company is prohibited from selling your information or using it for any purposes other than sending you newsletters. We have entered into a data-privacy contract to that effect with the newsletter provider in question.

The social media buttons provided on our website for Facebook and Instagram are hyperlinks to the respective social media channel. They do not create an automatic connection to the various platforms, which distinguishes them from “like” buttons, which are not used on this website.

The webcam module we use is based on a 2-click system. When the website is called up, only placeholders are loaded for feratel webcams - no connection to feratel is established. This connection only starts when you click on the area to view the webcam, a connection to the feratel servers is established.

Further information on handling user data can be found in feratel's data protection.

The inquiry module used by us on this website make it easier for you and us to agree and manage inquiries. For this purpose we use the module of SiTec GmbH. In the case of an inquiry, the collection of the data is essential, as this is necessary for the processing of your inquiry for the Hotel Felsenhof.
You can find more information on handling user data in the Data Privacy Policy of SiTec GmbH (only in german).