Enjoy relaxing vacation moments at the Hotel Felsenhof with the new outdoor pool, panoramic sauna, sunbathing areas or one of our newly renovated rooms "Dachstein" on the 3rd floor.
Your safety is our number one priority!
Accordingly, we are taking the utmost care to follow current regulations and best practices when it comes to hygiene and safety at Hotel Felsenhof.
By doing so we are ensuring that we can offer you the best service possible and enable you to enjoy a carefree holiday experience with us.
Last update 20th of December 2021
Currently the "2-G" rule (=vaccinated or recovered) is valid for a winter vacation in Austria from. The further development of this measure is ot yet foreseeable.
To ensure that you need not worry about planning or booking your holiday in these uncertain times we have special conditions in the winter season 2021/2022: You can cancel your holiday free of cost up to 24 hours before arrival should you be unable to travel due to official measures related to the COVID-19 pandemic:
In all other cases, our regular cancellation policy applies.
Important: Failure to meet the "2-G" criteria does not entitle you to free cancellation after the free cancellation period has expired (up to 4 weeks before arrival). Please remember to cancel your booking in due time if you cannot meet the "2-G" criteria.
The European Travel Insurance offers insurance that covers the cost of cancellation in case of factual or suspected COVID-19 infection and currently does not treat the virus as a reason for exclusion in cancellation and travel interruption insurance.
Current entry regulations for Austria can be found here.
In order to enter Austria, a registration for guests from some countries
is required. Here you will find a link for registration: https://entry.ptc.gv.at/en.html
Check-in in Austria currently applies the guest registration on site and the "2-G" rule: vaccinated or recovered*
*Valid proofs for this are:
Details on the evidence and their validity can be found here.
We will be happy to inform you about test options in the hotel.
Further information on the measures during your stay can be found at:
Current information on the Covid-19 measures in Ski amadé can be found here.
AT THE HOTEL
Disinfectant dispensers are available throughout the hotel.
Upon request, we will gladly provide you with gloves and/or disposable face-masks.
Throughout the hotel, we are committed to the highest hygiene standards.
There is currently an FFP 2 mask requirement in hotels, restaurants and tourism.
There is no mask requirement for children up to 6 years of age, children from 6 years of age need mouth and nose protection.
High safety standard at the buffet.
A safe distance between the tables is ensured by plexiglass walls
Childcare in smaller groups is possible.
Children are taught hygiene measures and how to wash their hands properly and regularly.
SWIMMING LESSONS FOR CHILDREN
Swimming lessons are held in the summer for beginners from 4.5 years.
Longer opening hours at the wellness and pool area.
If you have any questions please don't hesitate to contact us at firstname.lastname@example.org.