COVID-19, infos | free cancellation
Welcome home!
Welcome home!
Welcome home!
1

Holiday phone +43 6457 22510

SAFE HOLIDAYS - HYGIENE & ACTIVITIES

Enjoy relaxing vacation moments at the Hotel Felsenhof with the new outdoor pool, panoramic sauna, sunbathing areas or one of our newly renovated rooms "Dachstein" on the 3rd floor.

Your safety is our number one priority!
Accordingly, we are taking the utmost care to follow current regulations and best practices when it comes to hygiene and safety at Hotel Felsenhof.
By doing so we are ensuring that we can offer you the best service possible and enable you to enjoy a carefree holiday experience with us.

Last update 17th of May 2022

Book your vacation - safe with the travel insurance

Dear guests!

Should you have to cancel your holiday, the following conditions apply:
Until 4 weeks before arrival you can cancel free of charge. From 4 weeks to 1 week before arrival the cancellation fee is 70% of the price and in case of cancellation within the last week before arrival we will invoice you 90% of the price.

Our TIP:
We recommend that you take out travel cancellation insurance.
The European Travel Insurance offers insurance that covers the cost of cancellation in case of factual or suspected COVID-19 infection and currently does not treat the virus as a reason for exclusion in cancellation and travel interruption insurance.

More details here.

Here you can calculate the premium and buy the insurance.

Arrival & safe stay

TRAVEL REGULATIONS

Current entry regulations for Austria can be found here.

In order to enter Austria, a registration for guests from some countries is required. Here you will find a link for registration: https://entry.ptc.gv.at/en.html

Entry: Since May 16, 2022, no proof is required for entry into Austria. Nevertheless, please inform yourself about the currently applicable regulations for entry into Austria via the link above.

Since March 5, 2022, proof is no longer required and the curfew for gastronomy and hotels will be lifted.

Since June 1, 2022, the FFP2 mask obligation has been lifted in almost all areas of public life (it now only affects the medical sector and care facilities.

Check-in

In Austria currently applies the guest registration on site.

YOUR STAY

Further information on the measures during your stay can be found at:

Current Covid measures in Austria
Regional Covid measures in the state of Salzburg
Further information for your holiday in SalzburgerLand


Return journey

  • please inform yourself about the current regulations in your country of origin before your return journey
  • our German guests can find the latest information here
 
 

AT THE HOTEL

Disinfectant dispensers are available throughout the hotel.

Upon request, we will gladly provide you with gloves and/or disposable face-masks.
Throughout the hotel, we are committed to the highest hygiene standards.

RESTAURANT

High safety standard at the buffet.
A safe distance between the tables is ensured by plexiglass walls

CHILDCARE

Childcare in smaller groups is possible.
Children are taught hygiene measures and how to wash their hands properly and regularly.

SWIMMING LESSONS FOR CHILDREN

Swimming lessons are held in the summer for beginners from 4.5 years.

WELLNESS AREA

Longer opening hours at the wellness and pool area.

If you have any questions please don't hesitate to contact us at hotel@felsenhof.com.

 
 

A-5542 Flachau, Kreuzmoosstraße 88, +43 6457 22510, htlflsnhfcm

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